Care Experience Platform
Meet the new EngagedMD
The new care experience platform - CareXP is built on an entirely new technology platform that enables us to quickly implement feedback-driven changes and new features based on the clinic’s and patient’s changing needs.
With CareXP, we'll be enhancing and expanding our core offerings without missing a beat. Visit our CareXP Training Center to learn more.
Pre-CareXP Transition Resources
CareXP FAQs
We’re excited to transition you to our new platform - CareXP. Here are some answers to common questions about your transition. If you have more questions, please reach out to us at carexp@engagedmd.com
EngagedMD has updated the look and feel of the platform’s patient interface to enhance the way patients experience the care journey. Patients will now see assignments, such as eLearn modules and eSign forms, that they need to accomplish and track tasks that have been completed within a checklist.
For more information about how the portal is set up, here is a helpful article that includes more information about the updated patient portal view.

CareXP is built on an entirely new technology platform that enables us to quickly implement feedback-driven changes and new features based on clinic’s and patient's changing needs. With CareXP, we'll be enhancing and expanding our core offerings without missing a beat. You can learn more here.
We are doing all migrations after hours so there is little to no downtime for your staff. We may request on the day of your migration that all staff be signed out by 5 PM, but your customer success manager will relay that information. During migration time, there will be a brief period in the evening, when your portal will show as unavailable for patients.
In regards to integrations, nothing on your end will change during the migrations and there will be no disruption to your operations or processes. CareXP will continue to reflect information consistent with the source of truth in your EMR. If you run into any issues post-transition, please contact support@engagedmd.com
Yes - all modules and forms, including MedReady and Cooper will be transitioned to CareXP.
Yes - you can join a live demo or you can view our training videos that show you how to complete common tasks in CareXP.
Yes, packets will now be called "Bundles" and you will be able to add modules if needed.
There is no change in pricing for your current service offering.


CareXP Live Demo Sessions
Curious what the new platform looks like? Join us for monthly live demo sessions to learn about new features and see CareXP in action.
Register nowPost CareXP Transition Resources
CareXP Feature Releases
We’re continually updating CareXP to quickly implement feedback-driven changes and new features based on clinic’s and patient's changing needs. Read the latest below:
Enable/disable pre-populating signer information
The pre-populated signer information includes the names of Doctors, Clinical Reviewers, or Staff members involved with Form signing. Clinics now have a choice on whether the pre-populated signer information is helpful or not based on the way staff members cover different stages of patient treatments.

Pin favorite assignments
Staff members can pin the assignments they commonly use within the “Add Assignment” workflow. This helps simplify the assignment process for common assignments and streamline repetitive tasks for staff users.

Adjust timezone preferences
Clinics and patients now have the ability to set timezone preferences.
