The intelligence behind every patient journey
Navigate is the platform that brings together patient journey design, automation, visibility, and analytics so your team can deliver consistent, connected patient experiences at scale.
Journey modeling
Care journeys built in the system, not somone's head
Every patient journey your organization runs can be designed, deployed and managed in Navigate — not a static document, not tribal knowledge. Journey designs evolve based on performance data, with new versions rolled out without disruption.
Journey Orchestration
The right next step in the journey, delivered automatically
Navigate delivers the next action for every patient automatically, through the right channel, at the right moment, with staff focused on high-judgment interventions rather than routine coordination.
Journey STate
Know the status of every patient, without the chasing
For any patient in any journey, Navigate can answer "where are they, what's done, what's outstanding, and what's at risk" in a single view. Assembled from every system and touchpoint, updated in real time, with a complete audit trail of how they got there.
Journey analytics
Continuously optimized to perform
Gain a complete view of every patient journey, with metrics that connect every touchpoint and system to show where patients are converting, where they're stalling, and where intervention is needed.
Everything you need for a smarter patient journey
Navigate connects EngagedMD's Journey Applications to provide education, coordination, communication, and workflow into a unified, exceptional patient experience.
Why practices choose Navigate
Unlike disconnected point solutions, Navigate brings each patient interaction into one connected journey.
- Design the patient journey in one platform
- Automate the next right step for your patients
- See exactly where every patient stands
- Continuously optimize journey performance over time
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