NAVIGATE
Meet Navigate: The Platform Powering Every Patient Journey
Navigate helps specialty care practices design, orchestrate, and optimize patient journeys from intake through treatment all in one connected platform.
Less chasing. More progress.
Better Patient Education, Activation, and Experience
Patients know exactly what to do next, take action quickly, and stay on track from start to finish. The result: fewer drop-offs, faster time to treatment, and an experience so clear and supportive that patients are more likely to recommend your practice to friends, family, and in online reviews.
Reduced Care Team & Administrative Burden
By automating repetitive tasks, eliminating manual hand-offs, and streamlining communication, we take work off the plates of clinical and administrative staff. Teams can focus on high-value care, not chasing forms, phone calls, and checklists, lowering burnout risk and increasing staff retention
Convert more patients to care, faster
Keep patients engaged and progressing from consult through treatment with structured, connected workflows.
Care journeys modeled in the system, not somone's head
Every patient journey your organization runs can be designed, deployed and managed in Navigate — not a document, not tribal knowledge, not whatever "just feels right". Journey designs evolve based on performance data, with new versions rolled out without disruption.
The right next step, delivered automatically
Navigate determines and delivers the next right action for every patient automatically – through the right channel, at the right moment — with staff focused on high-judgment interventions rather than routine coordination.
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Know where every patient stands, without the chasing
For any patient in any journey, Navigate can answer "where are they, what's done, what's outstanding, and what's at risk" in a single view — assembled from every system and touchpoint, updated in real time, with a complete audit trail of how they got there.
Continuously optimized to perform
Your practice can see, at any time, how patients are progressing through every journey — where they're converting, where they're stalling, why, and what to do about it — with metrics that span all touchpoints and systems.
Everything you need for a smarter patient journey
Patient Journey Management is more than one solution. Navigate connects EngagedMD's Journey Applications to provide education, coordination, communication, and workflow into a unified, exceptional patient experience.
Learn
Personalized education helps patients feel informed and prepared before appointments and procedures.
Sign
Simplify patient paperwork with secure digital forms, signatures, and document management.
Actions
Flexible task management keeps patients progressing throughout their care journey.
Questionnaires
Smart, customizable forms make it easy to collect the information your team needs.
Messaging
Two-way messaging helps care teams respond faster and keep communication organized.
Ecosystem
Integrations with trusted partners create a more connected patient and staff experience.
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